Last Updated: August 24, 2026
At Pro Horse Trailers, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, or purchase horse trailers and equipment from us.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you request a quote, make a purchase, create an account, or contact our sales team.
- Personal Contact Details: Name, billing address, shipping address, email address, and phone number.
- Transaction Data: Purchase history, trailer customization specifications, and delivery details. Payment processing details (e.g., credit card information) are collected directly by our secure third-party payment processors; we do not store full financial payment credentials on our servers.
- Automated Data: IP address, browser type, device information, and browsing patterns collected automatically via cookies and tracking technologies to improve site performance and Google Merchant integration.
2. How We Use Your Information
We use your personal data to fulfill order requests, comply with Google Merchant requirements, and provide a transparent purchasing experience. Specifically, we use your data to:
- Process, ship, and deliver trailer orders and accessories.
- Provide customer support, warranty assistance, and custom build updates.
- Send transactional updates, order confirmations, and invoices.
- Prevent fraudulent transactions and secure our website against unauthorized access.
- Comply with legal obligations and enforce our site terms.
3. Sharing & Disclosure of Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only under the following strictly necessary circumstances:
- Service Providers: Logistics partners, freight carriers, payment processors, and IT hosting providers who assist in order fulfillment and website operations.
- Google Merchant Center & Analytics: Data shared to verify product feed compliance, monitor site performance, and display valid product ratings.
- Legal Compliance: When required by law, subpoena, or government regulations to protect our legal rights.
4. Data Security & Storage
We implement industry-standard SSL (Secure Sockets Layer) encryption across our entire site to protect sensitive data transmitted online. While we take every reasonable precaution, no transmission method over the internet is 100% secure.
5. Cookies and Tracking
Our website uses essential and analytics cookies to enhance your browsing experience, remember your preferences, and track aggregate user traffic. You can manage or disable cookies through your browser settings, though some features of the site may not function properly without them.
6. Your Privacy Rights & Opt-Out Options
Depending on your location, you have the right to access, correct, update, or request deletion of your personal data.
- Marketing Opt-Out: You may opt out of promotional emails at any time by clicking the “Unsubscribe” link at the bottom of our emails.
- Data Requests: To submit a request regarding your personal data, please contact us using the information below.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us directly:
- Business Name: Pro Horse Trailers
- Phone: +1 (940) 642 2140
- Email: [email protected]
- Physical Address: 912 N Beverly Dr. Wichita Falls, TX, 76306